Support

FAQ

Find answers to commonly asked questions

What is the difference between ATELIER and SPORT?

ATELIER is our bespoke collection featuring premium silk-like fabrics and custom tailoring for luxury vehicles. SPORT offers high-performance, breathable covers with athletic styling for daily drivers. Both provide exceptional protection with different aesthetic approaches.

How do I care for my BESVOL cover?

SPORT covers are machine washable in cold water on gentle cycle. Lay flat to dry. ATELIER covers require professional dry cleaning to maintain their premium finish. Always store your cover in the provided storage bag when not in use.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping rates and delivery times vary by location. All international orders include tracking and insurance. Customs duties and taxes are the responsibility of the recipient.

What is your return policy?

We accept returns within 30 days of delivery for unused items in original packaging. Custom ATELIER orders are non-returnable due to their bespoke nature. Please contact our support team to initiate a return.

How do I choose the right size?

Each product page includes a detailed size guide. Measure your vehicle from bumper to bumper and select the corresponding size. If you're between sizes, we recommend sizing up for a better fit. Contact us if you need assistance.